HOTEL INDUSTRY PROS

Ashraf.M. hassan

The Role of yellow pages in the hospitality world

I want to say to all the hoteliers that : - yellow pages is one network uniting us and throw yellow pages every hotelier can take free lessons in the hospitality
- All what you must do it , visit this site www.yellowpages.com and you will discover unexpected things not only in the hospitality world but also other important things that gives you the life experience.

www.en.wikipedia.org/wiki/hospitality

The health , quality and food safety strat from you

There are some points helps you to offer the quality and healthy food to your guest .

Staff :

- your staff must drees nicely and try to keep their clothing clean to be in a good presentation.
- The personal cleaning is very important beause bad smells would produce bad attitude
- your staff must know how to read the customer because if they don"t read them right it will be problem.
- The staff must be knowledgeable about the hotel area.
-The staff must work as a team work.

The Store :

- The Store must be safe and hygienic
- Chemical stocks should never be stored in the same place as food.
- Use the food safety posters and lables.
- The storekeeper must know that : the more time that the refrigerator or freezer is open the more temperature droop.
- Use the Fifo ( first in first out )
- Products should be kept at the least 40 centimeters from wall and 10 centimeters from the floor.


The service :

- The food and beverage service should be of good standard and the staff must be qualified , trained and experienced.
- The hotel should be environmental friendly.
-The hotel should present special intertainment to the guest and special service such as water sports - horse - camel - safari etc...
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