El nuba

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The Nubian man know that how to offer the good hospitality to the guest and the guest enjoyed with him

How to teach hospitality Training

Good hospitality is somthing that many people desire yet few people know how to deliver. However, for the travel industry, it is important that employees of hotels, resort and other places to stay offer quality hospitality to customers so that they enjoy their stay and want to come back. More and more companies and schools are offering hospitality training as part of their curriculum for employees. If you are selected as a teacher or trainer for the class

,her"s what you need to know about how to teach hospitality training.

1- Determine what you want to teach about hospitality,what you plan to teach during training sesssion willl most likely be based on your audience and where you are teaching,hotels that offer hospitality training for their employees can focus on specific aspects within their company such as hospitality at the front desk or hospitality in room service. schools which teach or train individuals from variety of different places will have to take a more general approach to hospitality.

2- provide your employees with the opportunity to role play.which you can spend several hours explaining good hospitality to people. for many the information doesn"T sink in until they can try it out for themselves.pair people up and have them role play as a guest and an employee. Let them practice the good hospitality you have taught.

3- Allow employees to critique their peers. Employees are more apt to change when they are critiqued by their peers rather than when crivitiqued by a teacher or supervisor.you can allow employees to provide and receive feedback in future settings.

4- Connect with local business for supervised experience.After employees have the opportunity to role play good hospitality. take the time to work with local companies or the different entities in your facility to allow those in your training program to practice their hospitality in different settings. while role playing is good for initial training. It doesn"t provide real interaction and feedback from actual customers.